Terms & Conditions
Last updated: July 2026
Bookings
By booking through this website, you confirm that the details you provide are accurate and that you will attend your appointment on time.
After a successful booking, we send a confirmation email to the address you provide.
Payment
You may choose to pay in the shop, or pay online where that option is available.
If you pay online, payment is processed securely by Stripe. When payment succeeds, we send a payment receipt to your email.
Bookings with incomplete online payment may not be confirmed until payment is completed or you switch to paying in the shop.
Promotions and offers
The shop may run promotions such as student discounts (only on eligible haircut services, as shown when booking) and loyalty offers (for example after 7 haircuts, the next one is free).
Promotions may change or end at any time and may have conditions (for example student ID on request). Offers cannot usually be combined unless we say so.
Changes and cancellations
Please contact the shop as early as you can if you need to reschedule or cancel, so we can help other customers.
Repeated no-shows may affect your ability to book online in future.
Services
Prices and durations are as shown at the time of booking. Your barber may advise a suitable service based on hair length and condition.
Liability
To the fullest extent allowed by law, we are not liable for indirect losses or for losses beyond the amount paid for the relevant service, except where injury is caused by our negligence.
Contact
Rocco Barbers · 496 Portswood Road, Southampton SO17 3SP
Phone: 07412 181211 / 07922 119596